A lesson in demotivating your employees Don’t you hate it when you are not free? Don’t you hate it when you are not in control?Don’t you… Continue reading “A lesson in demotivating your employees”…
Round Rock Express: The sights, sounds, and a masterful marketing moment The crack of the bat; the roar of the crowd; the emphatic ‘you’re out!!’ yell from the umpire – all… Continue reading “Round Rock Express: The sights, sounds, and a masterful marketing moment”…
Your Best Customer is Waiting to be Discovered Have a customer testimonial for your Web site or marketing materials? Decent. Do you make courtesy calls to your best… Continue reading “Your Best Customer is Waiting to be Discovered”…
Thanks for your interest; now we will just ignore you. You know that itch that just won’t go away. Well, I have an area in my front yard that just… Continue reading “Thanks for your interest; now we will just ignore you.”…
IKEA: A retail experience worth repeating Dear IKEA, I just got the memo. The package just arrived. I finally came out from my cave. I just… Continue reading “IKEA: A retail experience worth repeating”…