Run a product or business? Do your best work when no one’s watching

If you’ve a product to sell or market, your fate is usually not decided in a team meeting or based…
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The Journey of a Team

Apprehension. Confusion. Doubt. A glimmer of hope. Progress. Encouragement. A setback. Learning. Lessons. Unity. Transformation. One. Team. Clarity. Growth. A…
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Lessons Learned from US Soccer’s Strong Leadership

Leadership is toughest when everyone’s against you. When times are challenging, and the naysayers get vocal, this is when you…
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eBook: How Do Brands Win Business

Friends, Product marketers, business owners, customer service reps, product managers, marketers: It’s been a lifelong dream of mine to publish…
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Create your MJ Moment

When Michael Jordan was in his prime, it was magical to watch him dominate a game. Defenders would try and…
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The Work From Home Manifesto

No traffic. No commute. Lunch with the family. Flexibility. Minimal distractions. I’ve been working from home for the past year…
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How to make airports more efficient

You stare at your watch. Why didn’t I leave earlier? This car can’t go fast enough. You make a quick…
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What 3 behaviors repel visitors from your conference booth?

I recently attended a conference and noticed a few behaviors that I don’t think are conducive to maximizing one’s investment…
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5 ways to stay engaged at work

The alarm clock beeps and it’s time for another day at work. Stumbling out of bed, you shake sleep from…
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Life lessons from a pint-size soccer pitch

I was nervous. It was soccer game day for teams named Tigers, Kickers, Dolphins, Yellowjackets. I’d hung up my soccer…
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How NOT to introduce someone to your team

A manager hires a new worker and can’t wait to get her started. He gets her settled in her new…
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It’s the people that count

I’ve been around more product launches/refreshes/reworks than I can remember. Each experience introduces its own unique pitfalls and opportunities. Throughout…
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Customer Mistake: When someone wants to do business with you, don’t push him aside.

You run into a friend into the grocery store; a perfectly timed reunion that always makes both parties feel better.…
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A lesson in demotivating your employees

Don’t you hate it when you are not free? Don’t you hate it when you are not in control?Don’t you…
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Becoming a better person (or leader) is a process not an event.

Final step: Becoming a better person (or leader) is a process not an event. We’ve all been there. It is…
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Follow up with People to Get Better

Let’s say you are a project manager at work. You missed a few key technical components for a project mid-stream.…
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