Comments for Naden's Corner http://dannaden.com A unique and observant perspective on marketing, product marketing, retailing, and branding from Dan Naden. Sun, 05 Feb 2012 07:03:23 +0000 hourly 1 http://wordpress.com/ Comment on @Hertz: The Virtual Agent Lightens the Pain of Waiting by Nathanial Bushey http://dannaden.com/2012/01/16/hertz-the-virtual-agent-lightens-the-pain-of-waiting/#comment-1353 Sun, 05 Feb 2012 07:03:23 +0000 http://dannaden.com/?p=801#comment-1353 I think this is a real great article.Thanks Again. Awesome.

]]> Comment on Sea World presents a charming day…with a catch by Steve Harper (@Rippleon) http://dannaden.com/2012/01/04/sea-world-presents-a-charming-day%e2%80%a6with-a-catch/#comment-1267 Wed, 11 Jan 2012 15:15:18 +0000 http://dannaden.com/?p=789#comment-1267 Disappointing for sure. I am curious, did you go complain? I would suspect that they would have offered passes to come back down another time if you told them how this impacted your experience. Of course the Halloween festivities wouldn’t have likely been going on but if they were forward thinking they would offer you a pass for anytime in the next year and send your family a special invitation with free admission to next year’s Halloween themed festivities. Talk about making a huge impact for not a lot of investment on Sea World’s part. That simple gesture would likely make you a raving fan for life.

Ripple On!!

]]> Comment on Get personal and watch a person light up by Lalaine http://dannaden.com/2011/10/03/get-personal-and-watch-a-person-light-up/#comment-1266 Thu, 05 Jan 2012 07:29:26 +0000 http://dannaden.com/?p=756#comment-1266 Heck of a job there, it asboultley helps me out.

]]> Comment on Blackberry’s customer service misfortunes by Dan Naden http://dannaden.com/2011/12/21/blackberry%e2%80%99s-customer-service-misfortunes/#comment-1263 Tue, 03 Jan 2012 02:54:08 +0000 http://dannaden.com/?p=783#comment-1263 Test

]]> Comment on Blackberry’s customer service misfortunes by Steve Harper (@Rippleon) http://dannaden.com/2011/12/21/blackberry%e2%80%99s-customer-service-misfortunes/#comment-1262 Mon, 02 Jan 2012 20:07:49 +0000 http://dannaden.com/?p=783#comment-1262 Never been a Blackberry customer but it’s not hard to see why the company is struggling to survive. I’ve heard similar stories about actual customers and their experience trying to get help with product they’ve already purchased.

Sad to see a the demise of a once promising company.

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