Coffee Bean: Customer Focused every day I have high expectations for new businesses. I have an expectation when entering a new store that I’ll be treated… Continue reading “Coffee Bean: Customer Focused every day”…
Coffee Bean: Readying for a Starbucks Fight I love to see new brick and mortar businesses start. I get a charge out of seeing businesses do their… Continue reading “Coffee Bean: Readying for a Starbucks Fight”…
What can you learn by listening at Starbucks? You can learn plenty by eavesdropping at Starbucks. I am not conspicuously listening, yet I’ll ‘hear things’ as I read… Continue reading “What can you learn by listening at Starbucks?”…
A cautionary tale: the Smartphone names of the future Smartphones (Android, iPhone, Blackberry) are omnipresent and show no signs of ceasing. Apple has done a dazzling job at creating… Continue reading “A cautionary tale: the Smartphone names of the future”…