How NOT to follow up with your trade show leads I’ve been to enough conference/events/trade shows over the past few years to see all the tactics that vendors use to… Continue reading “How NOT to follow up with your trade show leads”…
The secret to a more tranquil airport Juan Alvarado please report to the check-in desk. Attention: For your safety, please keep your bags next to you at… Continue reading “The secret to a more tranquil airport”…
Play a game of Hide and Go Seek with your customers Ready or not here I come. The moment this phrase is written or heard, you know its context: Hide and… Continue reading “Play a game of Hide and Go Seek with your customers”…
What can you learn by listening at Starbucks? You can learn plenty by eavesdropping at Starbucks. I am not conspicuously listening, yet I’ll ‘hear things’ as I read… Continue reading “What can you learn by listening at Starbucks?”…
Are you going Strawberry Shortcake on your customers? Target is often my ‘home away from home’. There are weeks where my family visits the store ‘at least’ 3… Continue reading “Are you going Strawberry Shortcake on your customers?”…
Made to Stick: Read it and be changed A single businessman sits alone in a hotel bar when a beautiful woman approaches and offers him a drink. The… Continue reading “Made to Stick: Read it and be changed”…