Customer Mistake: When someone wants to do business with you, don’t push him aside.
You run into a friend into the grocery store; a perfectly timed reunion that always makes both parties feel better.…
Category: knowing your customers (page 3)
Act with Authenticity and Commitment for Stellar Service
Naden’s Corner is moving its location for a week!! I met the Who’s Your Gladys? crew (Marilyn and Lori Jo)…
Dear Roger Goodell: you’ve some pint-sized fans
When we sit down to watch a little weekend gridiron action, my daughter politely asks, “What team are we cheering…
Turn it off and pay attention
Don’t miss the special moments in life (either personally or professionally) by focusing on a digital device. Stay in the present and impress your friends, colleagues, and clients.
Your Best Customer is Waiting to be Discovered
Have a customer testimonial for your Web site or marketing materials? Decent. Do you make courtesy calls to your best…