When your team grows, check your attitude – Part 2
In Part 1, we shadowed Bill as he struggled with the expansion of his marketing team. Two new hires joined…
Category: Connection
Make your business card a connection point
If you are like me, you’ve collected hundreds of business cards over the years. Some of the data from these…
Selling a product to a reluctant observer
The eager conference booth worker stands ready to hawk his product. The business cards are ready. The demo laptop is…
@Disney: 3 ways to turn your wait in line into a world of wonderment
Waiting in line for something thrilling is sometimes difficult. Your mind races with excitement in anticipation of what’s next. The…
A four-sided life is a life well-lived
A boat without a bottom will sink. A car with 3 wheels won’t get you far. A square has 4…
It’s the people that count
I’ve been around more product launches/refreshes/reworks than I can remember. Each experience introduces its own unique pitfalls and opportunities. Throughout…
Tell a good story and you’ve got a customer for life
I have plenty of fun doing nighttime baths with the kids. In kids’ bathtubs, animals, boats, floating books take up…
A manual or no manual; that is the question
My parents jumped into this techie world with both feet. They purchased a slick, responsive Droid phone. I had a…
Audience 101: Talk with us, not at us
Shortly after the calendar flipped from 2010 to 2011, our family attended our neighborhood’s church for an uplifting Sunday morning…
A cautionary tale: the Smartphone names of the future
Smartphones (Android, iPhone, Blackberry) are omnipresent and show no signs of ceasing. Apple has done a dazzling job at creating…
Team meetings: Despite the pushback, keep having them
In a global world, you’ll typically work with professionals that are time zones apart. You’ll sip your morning coffee and…
Video: Building community is an emotional event
Take just over 2 minutes and learn why we are all seeking community. You frequent and are drawn to places…
Show them you care through your posture
Ok, so you’ve fully digested non-verbal communication step #1, eye contact. Now, it is time for #2. Posture. When talking…