When’s the last time you talked with your customers?
Have you heard someone say?: “To have a friend, you need to be a friend.” Can this quote be repurposed…
Category: community (page 2)
Give me a reason to try your www
We’ve been a bit blurred by the ever-presence of dot-coms. Nearly every billboard, advertisement (radio or TV), newspaper, magazine article…
4th of July: It’s got it all
The 4thof July has always been one of my favorite holidays. The day’s pace slows (at least for adults), although…
It’s the people that count
I’ve been around more product launches/refreshes/reworks than I can remember. Each experience introduces its own unique pitfalls and opportunities. Throughout…
Tell a good story and you’ve got a customer for life
I have plenty of fun doing nighttime baths with the kids. In kids’ bathtubs, animals, boats, floating books take up…
A missed opportunity for airports
Is there an opportunity to create a ‘real-time/face-to-face’ network within airports? Connecting with associates and friends over LinkedIn or Facebook…
A manual or no manual; that is the question
My parents jumped into this techie world with both feet. They purchased a slick, responsive Droid phone. I had a…
Intellivision to Facebook: Gaming grows up
I’ve never been a good video game player. Dainis, my friend from down the street, used to beat me soundly…
Audience 101: Talk with us, not at us
Shortly after the calendar flipped from 2010 to 2011, our family attended our neighborhood’s church for an uplifting Sunday morning…
A cautionary tale: the Smartphone names of the future
Smartphones (Android, iPhone, Blackberry) are omnipresent and show no signs of ceasing. Apple has done a dazzling job at creating…
Home Depot: Help is all around you
Home Depot is a marvelous place if you are a homeowner or hope to soon become one. You can dream…
What are you doing to surprise your customers?
We are rarely surprised anymore. In our youth, we leapt for joy when opening that surprise sky blue bicycle for…
Video: Building community is an emotional event
Take just over 2 minutes and learn why we are all seeking community. You frequent and are drawn to places…